Drucker hängt beim Booten fest, teilweise mit weißem Display, teilweise mit Hinweis auf corrupte Firmware.
Der im Forum gefundene, nachfolgend aufgeführte Tipp hat nicht funktioniert:
"Let's start by performing a power drain on the machine. Here are the steps:
- Remove the cartridges from the printer.
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle.
If the issue persists, I would suggest here is to perform an advanced reset on the printer.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen."
Offensichtlich ist der "advanced reset" erforderlich ...
Vielen Dank für weitere Informationen dazu!